Deepen customer empathy
Every client call teaches the whole company, not just the person on it.
Tokenizing human interaction
Your agents’ most important decisions need reliable context
Agents can access only 10% of your company knowledge. We capture the rest where work happens and hand it to your agents.
Context is what gives AI real power
The more it knows about your company, the better it works.
Work happens in the real world
In every room, on every call: what was decided, promised and learned.
Agents can only see 10% of your company’s knowledge
Most of it is said in rooms, on calls and in the field. Never written.
We provide flexible tools to capture context where work happens
For your agents, Apps and teams
Accuracy you can trust
Exact words, the right speaker, in any language.
Ready to use everywhere
Typed, sourced and ready, through Agents, API, MCP or Custom Schemas.
_æfer is built by the transcription company Netflix and ElevenLabs trust for its accuracy
By
7Mhours transcribed
1Mspeakers identified
50,000customers
DecisionsPromisesCommitmentsLessons learnedRisksIdeasHow things really get doneObjectionsCompany knowledge
said in meetingsin client meetingson callsat handoversin control roomsat stand-upson the warehouse floorin 1:1sat conferenceswhere work happens
Company knowledge said where work happens
Today agents can access digital information: mail, docs, tickets. _æfer brings in what’s said, which is where most decisions happen.
- Decisions said in meetings
- Promises said in client meetings
- Commitments said on calls
- Lessons learned said at handovers
- Risks said in control rooms
- Ideas said at stand-ups
- How things really get done said on the warehouse floor
- Objections said in 1:1s
- Ideas said at conferences
- Company knowledge said where work happens
Unlock the power of AI
We capture everything the company says so every agent, AI App and team can build on top.
Everything written down
What’s said in meetings no longer disappears when the call ends.
Never repeat mistakes
Each project starts from what the last ones learned, in their own words.
Report effortlessly
Status reports, notes and close-outs draft themselves from the meetings that already happened.
Decisions and Action Items
Every decision and every action item, with who owns it and when it was agreed.
Learnings shared
Knowledge moves between teams instead of staying with one person.
Feedback with examples
Coach on real moments, not impressions.
Less meetings
See which meetings never produce a decision, and who never gets to speak.
AgentsREST APIMCPApps
And much more
Build whatever your company needs on top of the company’s knowledge.
Bad context,
bad decisions
Agents act on whatever context they receive. A misheard number or a missing name doesn’t stay a typo: it becomes the wrong email, the wrong price, the wrong owner.
Context
?Speaker 3
Con dos años bajamos al veinte siete.
Context
Joan MartíGlobex renewal call · 10:42Con dos años bajamos al veintisiete.
Email
Fromsales@acme.com
Tocontact@globex.com
SubjectYour discount
Hi, as discussed on the call, we can offer you a 20% discount.
Email
FromJoan Martí, Acme
ToLaura Pérez, Globex
SubjectTwo-year renewal
Hi Laura, as Joan said today: 27% for a two-year term. I’ll send the order form on Friday.
The best accuracy
Every time
We score our own models and third-party ones on real meeting audio, and send each language to the one that writes it best. When a better model ships, it takes over.
130+languages
10+speech engines
Livescores on real meeting audio
0model choices for you to make
scored live
Scored against linguist workforce’s corrections
Mei Chen
Daniel Wang
Àlex Serraon the call
Clara LinFour voices, one room
Know who said what
Three in the room, one on the call, and nobody logs in. Voice prints put a name on each voice, even offline.
Privacy and control
Your context, your rules. Your agents get the work. Nobody gets watched.
- Only work, no personal stuff
- Everyone in the call knows notes are on
- Anyone can pause, review or remove what they share
- Admins can’t override anyone’s privacy settings
- Your company decides who’s recorded, who sees it, and where it’s stored
Laia’s TuesdayProduct review
Call with her mum
Call with Globex
Direct message to Joan
Pricing doc, with her agent
Booking a dentist
work filter
_æfer
Not recorded
Enterprise ready
Set your rules once. _æfer applies them to every conversation, for every person, team and agent.
Capture
Internal meetingsEvery team, every meeting type
Customer callsSales and support lines
Rooms and recordersMeeting rooms and pocket recorders
1:1s with People teamNever captured
Consent
Customers and guestsAsked before notes start
Verbal consentRegulated callsSigned before the call
Written consentInternal meetingsEveryone sees that notes are on
Recording notice onlyConsent networkPeople who already consented to _æfer aren’t asked again, even by another company
Retention
Raw audioDeleted once the transcript is checked
30 daysTranscripts and notesDeleted with every copy after
2 yearsWhen someone leavesTheir personal rules go with them
Legal holdPauses deletion for one matter
Globex · clause 9Redaction
Health detailsAppointments, sick days, diagnoses
Salaries and offersMasked outside the People team
Card and bank numbersMasked everywhere
Legal advicePrivileged, kept off every agent
Access
ContentWho has access
All contentEvery meeting, topic and project
Ana García · CEOCustomer callsMeeting type
Sales teamSales agentHiringTopic
People teamSales agentGlobex renewalProject
Joan MartíAccount agentProject AtlasProject
EngineeringClaudeCompliance
Log every agent readWho asked, what it got, which rule
Data residencyStored and processed in the EU
FrankfurtPeople can add stricter rulesTheir own, on top of yours
People can loosen company rulesLocked by policy
LockedContext gathering
made easy
Apps and SDKs for every meeting, call, room and screen. Use one, or all of them.
Meeting bot with your brand
Ana García
Acme Notetaker
Joan Martí
Marcus Reed
Acme Notetaker joined · taking notes for Ana
Meeting notes without bot
ACME
Globex renewal
- globex wants 2y, 27?
- joan ok if signed this month
- laia → contract
Decision
Two years at 27, signed this monthJoan
Next steps
Update the contract today
Núria
Send the DPA by Friday
Marta
Ana García
Joan Martí
Screen recording
✎ Compose
Inbox
Joan Martí · GlobexGlobex renewal
Núria CostaContract draft v3
Marta VidalDPA for Globex
NorthwindQ3 invoice
Globex renewal
Joan Martíto Ana García · 10:02
Hi Ana, two years at 27 works for us if we sign this month.
Could you send the DPA by Friday?
Joan
PRICING
▾ src
pricing.ts
quote.ts
deals.ts
▸ test
pricing.ts — acme-pricingCursor
pricing.ts
1import { Deal }from './deals'; 2 3const PRICE_PER_SEAT =36 ; 4 5export function renewalPrice (deal:Deal ) { 6const base = deal.seats *PRICE_PER_SEAT ; 7if (deal.termYears >=2 ) { 8return base *0.73 ;// two years at 27 9 } 10return base; 11}
ACME
# general
# deals
# support
Núria Costa
# deals
Ana GarcíaGlobex: two years at 27 if they sign this month.
Núria CostaContract goes out today.
Ana GarcíaDPA by Friday, Marta’s on it.
Message #deals
_æferContext captured
- termGmail · Joan Martí
Globex: 2 years at 27%, if signed this month
- changeCursor · pricing.ts
Renewal pricing is now 27% off for 2-year terms
- commitmentSlack · #deals
DPA to Globex by Friday · owner Marta
Record with your phone
14:03
Globex renewal
Laia Soler14:02:18
Bon dia a tothom.
Morning, everyone.
Pau Ribas14:02:30
Shall we start with the renewal?
Ana García14:02:41
Lo hemos revisado con el equipo.
We’ve gone through it with the team.
Marta Vidal14:02:52
Pricing stays as quoted for year one.
Pau Ribas14:03:02
Before we sign, can we look at the term again?
Laia Soler14:03:11
Tres anys ens va bé.
Three years works for us.
Laia Soler14:03:24
D’acord, ho poso al contracte avui.
OK, I’ll put it in the contract today.
Pau Ribas14:03:31
Legal needs the DPA by Friday.
Marta Vidal14:03:36
I’ll send it tonight.
Ana García14:03:44
¿Y los tramos por volumen, desde 500 puestos?
And the volume tiers, from 500 seats?
Connect recorders and wearables
Limitless
Ship a meetings feature in 5 minutes
Meetings
Coming up
14Oct
Tue
Tue
Globex renewal10:00 – 10:45
Pipeline review12:30 – 13:00
Past meetings
Today
Globex pricing call
DPA review with LegalYesterday
Northwind onboarding
Globex renewal
Tue 14 Oct · 14:03 · 41 min
SummaryTranscriptVideoNotes
Overview
Globex renews for two years at a 27% discount if they sign this month. Legal still needs the DPA.
Next steps
Update the contractLaia
LaiaSend the DPA to Globex LegalAna
AnaAsk about this meeting
What did Globex agree to?Who sends the DPA?
Ask anything…
Ready made UI components and SDK for your App
Context, delivered where your agents work
Every agent, App and endpoint reads the same context, in the format it expects.
_æfer
Agents
Claude
ChatGPT
Gemini
Cursor
Apps
Slack
Notion
HubSpot
+1500Apps
Developers
REST API
GET /v1/contextMCP server
mcp.aefer.aiCustom schema
your fieldsWebhooks
on every decisionPower your agents with company knowledge
Connect your agent to the meetings, calls and rooms of your company. Ship in 5 minutes.
Connect your agent